We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward return process.
Return Window
You have 30 days from the date of delivery to return an item. Items must be in their original, unused condition with all original packaging and tags.
How to Start a Return
Contact us at rizve@rizvejoarder.com with your order number and reason for return. We will provide return instructions within 1 business day.
Refund Timeline
Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds are issued to your original payment method.
Non-Returnable Items
Gift cards, downloadable products, and personalised items are non-returnable unless defective.